Conversations on the Phone

Telephone conversations

It is common that English speakers make phone calls either for business reasons or personal affairs. These are expressions you can use in your conversations on the phone.

  • You 've reached .... company/department.
  • How can I help you?
  • Can I speak to Mr/Mrs.....?
  • Could I speak to ...., please?
  • Who shall I say is calling?
  • Who's calling, please?
  • Who's speaking?
  • It's Mr/Mrs... here.
  • It's Mr/Mrs... speaking.
  • Mr/Mrs... speaking.
  • Please hold and I'll put you through.
  • Just a second. I'll see if s/he is in.
  • Hang on for a moment.

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